// case study
Growing an African Fintech's Social Audience from 45K to 100K
The Problem
Mama Money needed to grow its user base and social presence across South Africa while operating on a fintech marketing budget. Attribution was hard to measure across paid, organic, and influencer channels.
The Approach
- Ran multi-channel acquisition and lifecycle campaigns across SEO, PPC, paid social, email, push notifications, SMS, and blog content
- Built a UTM and event-tracking framework that could measure influencer campaign ROI down to individual creators
- Coordinated content across a network of agents on the ground, ensuring brand guideline compliance
- Owned brand protection: shut down duplicate and unofficial accounts to protect brand equity
The Result
Grew Facebook audience from approximately 45,000 to 100,000 followers (+122 percent). Contributed to measurable new-user acquisition growth. Established measurement patterns that made channel-level ROI visible for the first time.
// reflection
What I would do differently
Push earlier for a proper warehouse setup. We were doing attribution in spreadsheets when BigQuery would have made everything more auditable.